Frequently Asked Questions All You Need to Know

Monetrum AI is a Dubai-based, AI-powered trading platform that provides access to global financial markets, including Forex, Cryptocurrencies, Commodities, Metals, Indices, and Futures. We combine advanced technology, predictive analytics, and institutional-grade execution to help traders of all levels trade smarter and more securely.

Yes. Monetrum AI operates under the financial regulations of Dubai and is registered with VARA/DFSA. Our compliance with strict international standards ensures transparency, fund security, and full protection for our clients.

Yes. While Monetrum AI serves a global client base, certain jurisdictions are restricted due to regulatory requirements. If you are unsure whether our services are available in your country, please contact our support team for clarification.

Each client is allowed to open one verified trading account. If you wish to operate multiple strategies, you can create sub-accounts under your main profile.

Please note that we do not require your personal information. To work with our platform, you need to specify your login, your email, come up with a password, and also specify the wallet number to which funds will be withdrawn from the platform.

Opening a Monetrum AI trading account is completely free. There are no registration or maintenance fees—you only need to meet the minimum deposit requirement for your chosen plan.

No. Accounts can only be opened by individuals who are 18 years or older.

We work with payment systems Bitcoin, Ethereum, Solana, Litecoin, Dogecoin, Ripple, Tron, Tether TRC20, Tether ERC20

Yes, you can have an unlimited number of deposits, and you can also invest in different tariff plans at the same time.

Withdrawal requests will be processed instantly. For payment systems Bitcoin, Ethereum, Litecoin, Dogecoin, Tron, Tether TRC20, Tether ERC20 - At least 3 network confirmations are required and this can take from 20 minutes to several hours.

We offer an affiliate program for additional income for our investors. Anyone can take part in the development of the company by inviting new members and receiving a generous reward for this.

Click on the reset password link on the main page of the site in the login section. Enter your username and email address and follow the instructions. You will receive information on how to reset your Monetrum AI account password.

Yes. Monetrum AI provides 24/5 multilingual customer support. Our local and international teams are ready to assist you in more than 20 languages, helping with account setup, deposits and withdrawals, trading inquiries, and any platform-related questions.